We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Hair is amazing I love it hair blends in very well
This wig looks so natural and very easy to maintain.
Love this wig
Good product, quality hair.
It's so amazing I really like it will order more and more from now
very beautiful and just as the picture and it came earlier than the scheduled date.excellent packaging.
Just as shown on the website. Loved that it was shipped quickly. Love everything about the wig.
The hair is so beautiful and it came at the right time.
Very nice wig, I am satisfied with my purchase. I only get appreciations. I highly recommend this store
Very good quality I would put a picture when it is installed
Satisfied customer!
It looks great! Very soft no smell I haven't installed it yet I can't wait to
Perfect! This wig is very soft . I definitely can't wait to install
Very beautiful and nice hairstyle would buy again soon
As on the description plus the hair is really soft
I love this hair true soft really pretty and it arrived with no smell came within 4-5 days
Good
This hair is really amazing! It's very beautiful and soft, I really like it. The store is also very helpful, if I have any questions, they will answer without hesitation.
I really like the hair! The hair is very soft, it feels nice and does not tangle. I would definitely recommend this to somebody else, and I will definitely buy another one. Love the hair! It’s very nice.
I really love the wig. it came quick than I expected.
Great communication! Hair is soft exactly like description
to be honest, I enjoy my birthday with this hair I love it and very fast chipping
fast delivery!! minimal hair shedding, very soft hair
the quality is just amazing amazing,the hair is silky soft,real hair wholesale.perfect communication with the store,delivery on time.And as for the price really nothing to say it's worth it I highly recommend this seller.Thank you
I recommend this store, the hair looks great as advertised. Communicate very well, will definitely buy again