SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Enomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.enomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you
Very cool firm, super manufacturer and store. We used to have the previous model. She was pleased with our family for more than a year, went with the last microphone on a trip, on the sea, on a visit, and in the car sang during trips, until lost. And immediately decided to buy a new microphone. The new microphone came quickly, but there was a problem with the sound. When the volume of the microphone increased, noise appeared. Opened a dispute. The seller immediately wrote, proposed to close the dispute and suggested sending a new microphone. It's certainly risky, but I did. And in the end, a week later, a new microphone came. Thank you very much to the seller. The microphone is super. Seller super.
Chic microphone all super store recommend
Thank you!
Excellent store, super microphone. Very pleased. Already 2 ordered
Very fast delivery. Quality is excellent. Class.
Good quality..Highly recommended
Everything works as a store recommend, fire
Genial! brutal!
Excellent goods
tip top microphone
5 days delivery
It's just a super microphone. We sing in the car, at home, and with friends. We buy the third microphone of this company. The 1st (previous model) after a year of happy use lost after the party. Ordered the second, he surprisingly came with marriage, noise during the increase in the volume of the microphone. But the store is incredibly honest and mandatory, loves his customers and takes care of us in every way. Offered to buy a new microphone for 1 ruble and after the cancellation of the dispute immediately with fast delivery within 3 days sent a new one without any hint of any noise. 2nd microphone the spouse fixed on the radio market, changed the chip. Now we are happy owners of 2 microphones. Lewinner now produces the best microphones-speakers. This model is beautiful. You can sing with headphones at night. You can record performances on the card. You can connect via the radio channel to acoustics in the car or to the home Music Center. We pray with children on a journey read with a microphone in our minibus.
I ordered 3 times this microphone, the product is very cool, first to myself, then to friends as a gift, the first two orders were delivered via 5post, received within 5 days 5 days but the last time the delivery was issued regular to the post office, as a result more than 3 weeks on the way and still did not receive
good quality loud and fine.and i also received a lucky charm bracelet thank you super like. store is very responding to inquiries. i recommended this shop.
A great toy for the company. And sing alone or scream.
I order the third microphone, very satisfied, the delivery is not a long producer I recommend.
There's mic s and this is the microphone. A wonder. It connects to the phone right away, no problem. You put on the karaoke and enjoy it. The battery lasts a lot. Long hours of fun.
Microphone cool Thank you very much