Product Details

1. Tax & Duty:

We offer free shipping for most countries, but we don’t cover any duties & taxes. Customs duties & VAT of the goods are not included in the price.

We are not sure if you should pay custom duties. That depends on the law of your country which we must obey. Buyers need to pay Duty & Tax

once it charged by buyer’s customs, thanks

2. Remote Fee:

A Remote Area surcharge will be charged for international and domestic shipments to remote areas. If your address is defined as remote area by International Express,

you will need to pay extra remote surcharge. Or you can provide us another address that is not remote. Thanks for your cooperation!

3:Kindly Reminding Russian friends that don`t forget to add Personal Tax number or Passport Information to your Account if you hope to use Express .

4:City & Zip Code : To rise the probability of successful delivery of packages, please be sure to complete the correct city name & zip code before placing the order.

DS-2DE3A400BW-DE(F1)(S5)
3-inch 4 MP ColorVu Network Speed Dome IP Camera
> Accurate human and vehicle target classification and alarm, and face capture based on deep learning hardware and algorithm
> Face capture: face tracking and grading; automatic selection of best shot; up to 5 faces detected and captured at the same time
> Linked audible and visual alarm. Built-in microphone and speaker
> Up to 2560 × 1440 @ 30 fps
> Min. illumination: Color: 0.0005 Lux @ (F1.0, AGC ON); 0 Lux with white light
> 24/7 colorful imaging with low power consumption. Up to 30 m white light distance
> 120 dB WDR, 3D DNR, HLC, EIS
> IP66; PoE

24/7 colorful imaging with low power consumption. Up to 30 m white light distance

Movement Range (Pan) 350°
Movement Range (Tilt) 0° to 90°

Linked audible and visual alarm. Built-in microphone and speaker

1.Camera Module :
Image Sensor : 1/1.8＂progressive scan CMOS
Min. Illumination : Color: 0.0005 Lux @ (F1.0, AGC ON); 0 Lux with white light
Shutter Speed : 1/1 to 1/30,000 s
Day & Night : 24/7 colorful imaging
Day/Night Switch : day, night, auto, scheduled-switch
BLC : yes
WDR : 120 dB WDR
HLC : yes
3D DNR : yes
Defog : yes
EIS : yes
Regional Exposure : yes
Image Setting : ssaturation;brightness;contrast;sharpness
Image Parameters Switch : yes
White Balance : Auto/Manual/ATW (Auto-tracking White Balance)/Indoor/Outdoor/Fluorescent Lamp/Sodium Lamp ;Locked WB
Digital Zoom : 16x
Privacy Mask : up to 24 masks (8 masks for each scene)
SNR :＞52dB
General Function : mirror, password protection, watermark, IP address filter

2.Lens :
Focal Length : 4 mm
FOV : Horizontal field of view: 88.7°;Vertical field of view: 46.5°;Diagonal field of view: 105.0°
Aperture : F1.0

3.Illuminator :
White Light Distance : 30 m

4.PTZ :
Movement Range (Pan) : 350°
Movement Range (Tilt) : 0° to 90°
Pan Speed : pan speed: configurable from 0.1° to 60°/s; preset speed: 60°/s
Tilt Speed : tilt speed: configurable from 0.1° to 50°/s, preset speed 50°/s
Proportional Zoom : yes
Presets : 300
Power-Off Memory : yes
Park Actionp : reset
3D Positioning : yes
PTZ Status Display : yes
Preset Freezing : yes
Scheduled Task : preset;dome reboot;dome adjust;aux output

5.Video :
Max. Resolution : 2560 × 1440
Stream Type : main stream;sub-stream;third stream
Main Stream : 50 Hz: 25 fps (2560 × 1440, 1920 × 1080, 1280 × 960, 1280 × 720);60 Hz: 30 fps (2560 × 1440, 1920 × 1080, 1280 × 960, 1280 × 720)
Sub-Stream : 50 Hz: 25 fps (704 × 576, 640 × 480, 352 × 288);60 Hz: 30 fps (704 × 480, 640 × 480, 352 × 240)
Third Stream : 50Hz: 25 fps (1920 × 1080, 1280 × 960, 1280 × 720, 704 × 576, 640 × 480, 352 × 288);60Hz: 30 fps (1920 × 1080, 1280 × 960, 1280 × 720, 704 × 480, 640 × 480, 352 × 240)
Video Compression : H.265;H.264;MJPEG
SVC : yes
ROI : yes

6.Audio :
Audio Compression : G.711alaw;G.711ulaw;G.722.1;G.726;MP2L2;AAC;PCM
Environment Noise Filtering : yes

7.Smart Features :
Face Capture : yes
Basic Event : motion detection;video tampering alarm;alarm input;alarm output;exception
Smart Event : intrusion detection;line crossing detection;region entrance detection;region exiting detection;unattended baggage detection;object removal detection;audio exception detection
Smart Record : ANR;Dual-VCA
Alarm Linkage : preset;memory card video recording;alarm output;sending email;notify surveillance center; upload to FTP;audible warning;white light flashing
Smart Encoding : H.265+;H.264+;low bit rate;ROI;SVC
Warning And Alert : white light and audible warning

8.Network :
Network Storage : NAS (NFS, SMB/ CIFS)
Protocols : IPv4/IPv6, HTTP, HTTPS, 802.1x, Qos, FTP, SMTP, UPnP, SNMP, DNS, DDNS, NTP, RTSP, RTCP, RTP, TCP/IP, UDP, IGMP, ICMP, DHCP, PPPoE, Bonjour
API : ISAPI;Hikvision SDK;Hik-Connect;ISUP;Open Network Video Interface (Profile S, Profile G, Profile T)
Simultaneous Live View : Up to 20 channels
User/Host : Up to 32 users. 3 levels: Administrator, Operator and User
Security Measures : Authenticated username and password;MAC address binding;HTTPS encryption;802.1X authenticated access;IP address filter
Web Browser : IE 10+, Chrome 57+, Firefox 52+, Safari 12+

9.Interface :
Power Output : 12 VDC; < 60 mA
Communication Interface : 1 RJ45 10 M/100 M Ethernet interface; PoE (802.3at)
On-Board Storage : Built-in memory card slot, support Micro SD/SDHC/SDXC, up to 512 GB
Alarm Input : 1 alarm input
Alarm Output : 1 alarm output
Audio Input : 1 audio input, 2.0 to 2.4Vp-p, 1k Ohm±10%
Audio Output : 1 built-in speaker, 1 audio output, line level, impedance: 600 Ω
RS-485 : Half duplex, HIKVISION, Pelco-P, Pelco-D, self-adaptive

10.General :
Power : 12 VDC, 3.33 A & PoE (802.3at), 42.5 to 57 VDC, 0.6 A;Max. 14 W (including max. 4 W for white light)
Operating Conditions : temperature: -30℃to 65℃(-22°F to 149°F);humidity:≤90%
Reset : yes
Demist : yes
Dimensions : 179.3 mm × 120 mm × 182 mm (7.06″ × 4.72″ × 7.71″);Approx. 1.125 kg (2.48 lb.)

11.Approval :
Protection : IP66; 6000 V Lightning Protection, Surge Protection and Voltage Transient Protection

Packing-List :

1. 1x Hikvision Original IP camera DS-2DE3A400BW-DE(F1)(S5) with original box .

(Choose ‘NO Logo’ you will get a camera no logo and box no logo)

2. 1x User manual .

3. 1x Waterproof plug .

4. 1x Power DC 12V .

5. 1x screws bag.

6. 3x installing glue .

Question : Is this camera original ?
Answer : This item is Original Hikvision 3-inch 4 MP ColorVu Network Speed Dome, original firmware support upgrade.
Question : What’s the model of this camera ?
Answer : This Camera’s model is DS-2DE3A400BW-DE(F1)(S5) .
Question : What’s the logo on the camera and box ?
Answer : Camera comes with ‘Hikvision’ logo, Package box is original box from hikvision factory .
Question : What client does this camera work with ?
Answer : Client: iVMS-4200
Question : How about mobile view on the smart phone?
Answer : Mobile view: Hik-connect or iVMS-4500
Question : Can I trust you ? there are many fake items on other stores !
Answer : 100% Genuine Hikvision ! ALL EQUIPMENT FIRMWARE CAN BE UPGRADED AT ANYTIME
Question : I do business on hikvision products and I need more discount !
Answer : For bulk purchases and kit customize, please kindly contact us before buying .

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Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Enomart (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.enomart.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews

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SHIPPING

How do you ship packages?

Do you ship worldwide?

What about customs?

How long does shipping take?

Do you provide tracking information?

My tracking says “no information available at the moment”.

Will my items be sent in one package?

RETURNS

Order cancellation

Refunds

Exchanges