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Shipment

1. Drop Shipping We support drop shipping, we can send your order to your client’s, Please leave your client’s address when you place order. We provide OEM & ODM service and small qty order too, contact us if you need.

Delivery Time

DHL/UPS/EMS:4-15 Days

Ali express Premium Shipping:15-20 days

Ali express Standard Shipping:24-44 days

China Post Air Mail:15-60 days

Kindly Notice

Because of the customs and weather or shipping seasons like christmas the delivery time for you. Please kindly be patient to wait a little more time.

Custom Duty Or Import Tax

The listed price above is not included any tax, buyers are responsible for customs duty or import tax in your country.

Return Policy

We will give a full refund if the item you received is different from the description.

A Refund will be given after we received the goods back and quality fine.

Please contact us before shipping any items back.

The sender shipping costs do not return, and the back shipping cost should paid by your side. Thanks for your consideration.

Warranty and Guarantee

1. 12 months warranty, buy with confidence

2. All items are brand new and passed the strict quality check

3.If u are not satisfied when you received it and want to return, please return it within 3 days for a replacement or money back.

IMPORTANT

Russian customer please provide full name and address,The Russian Federation import policy requires it.

FAQ

1. How to do if there is water inside the watch?

If there is only a small amount of water vapor inside the watch, the water vapor will automatically disappear over time, or wearing the watch on you wrist with upside down, Two hours later, the water vapor will automatically disappear. If there are some drops inside the watch, You should repair the watch for as soon as possible.

2. How to do if received a damaged parcel or product?

If you received a damaged parcel or product, please contact us ASAP, you may return back the damaged one and we will arrange to resend a new one to you.

3. How to know where is the parcel at?

You can check from the 4PX tracking website base on the tracking number we provided.

4. What if i want to get the watch as faster i can?

You can contact buyer to change express channel and pay extra charges.

5. Special note: Fully automatic mechanical watches, relying on the motion of the arm and automatic winding, so must wear more than 8 hours a day to ensure timely and accurate. Part of the automatic mechanical watch on a chain can also manually on the chain to supplement energy, method is under the conditions of buttons don’t pull out, 15 circle clockwise. Is not automatic chain on the manual and automatic mechanical watch, cannot make up by manual chain on energy.

6. Warning: Watch pointer to 8 p.m. until 4 am the next day, all the time, please don’t adjust calendar, week speed-dial buttons and press the months. Otherwise it will appear the phenomenon of calibration is ineffective, and may make speed-dial buttons infarction damage to push again, movement will be damaged. Mechanical watches should away from television, computers and other things with magnetic fields, so as not to affect the watch work.

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Enomart (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.enomart.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Cronos Diver Luxury Men Watch Stainless Steel PT5000 Bracelet Ceramic Rotating Bezel 200 meters Water Resistant Glidelock

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Worldwide Shipping

Enjoy flexible international shipping services that currently operate in over 200 countries across the world

Free Returns

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