We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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He came quickly. Very thin plywood, I'm afraid the small one will immediately break.
What a fast delivery. Got them in 10 days. Very good thank you
As desired, all good
looks yhe same as the picture. quality is good
All Hood
Very happy with the quality of this object. Perfect for creating a busyboard I highly recommend nothing to complain about quality at the appointment and fast delivery. It is perfect for do it yourself type creations
Arrived in month, fast and qualityis okay
Good stuff but it's minuscule!
Good xylophone. Came all the way without damage. Smooth nothing sticks out anywhere
Same as in the image
Really cool, it's fast. Recommend
Almost 1 month for the reception. Everything is correct thanks to you
Top
yet to use it but it looks good
Arrived the right product, working very well, attentive service, first, fast shipping. Recommend the product and the store. Toy Well done my kids love
Product conforms to the description very good quality I recommend the store Thank you
Sequins are sewn with a fishing line. Self-tapping screws are short
I have to finish it. There are no screws for fastening short
There is a suspicion that the self-tapping from the Mount will fly very quickly and the child can swallow. We got broken. Self-tapping wrong plywood split
There is a suspicion that the rabbit with the self-tapping will fly quickly and the child can swallow. Parents I recommend to remake the mount.
It's not very big but it's very nice
Good product. Received a black unit but expected a colored unit.
Good quality, interesting development. The baby was interested in 11 months, moved figures.
Bof